Individual Contributor (Level 1)
Supervisors & Team Leaders (Level 3)
Managers (Level 4)
Senior Managers (Level 5)
WSQ Service Excellence (inhouse workshop only)
The WSQ Service Excellence Competency Framework is established by Singapore Workforce Development Agency (WDA) to support companies to develop their own service strategy. The WSQ Service Excellence programme is conducted in partnership with Service Quality Centre Pte Ltd.
Business Future conducts in-house programme for our clients, please click the course title to see the respective course outline.